Privacy Policy

1. Information We Collect

1.1 Personal Information

• Email address
• First and last name
• Profile picture (optional)
• Exam goals and preferences
• Current proficiency level
• Target exam dates
• Areas for improvement

1.2 Usage Information

• Essay submissions and content
• Evaluation results and scores
• Credits usage and transaction history
• Payment information
• Interaction with our services

2. How We Use Your Information

2.1 Service Provision

• To provide essay evaluation services
• To track your progress and improvement
• To manage your credits and purchases
• To personalize your learning experience

2.2 Service Improvement

• To analyze usage patterns
• To improve our AI evaluation algorithms
• To enhance user experience
• To develop new features

3. Data Storage and Security

• All data is stored securely in our PostgreSQL database
• We implement industry-standard security measures
• Payment information is processed through secure third-party providers
• We regularly backup and encrypt sensitive data

4. Data Sharing

We do not sell your personal information. We may share your data with:

• Our AI evaluation service providers
• Payment processors for transaction handling
• Cloud storage providers
• Legal authorities when required by law

5. Your Rights

You have the right to:

• Access your personal data
• Request data correction
• Delete your account and associated data
• Export your essays and evaluations
• Opt-out of marketing communications

6. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session
• Remember your preferences
• Analyze usage patterns
• Improve our services

7. Data Retention

• Essay submissions are retained for the duration of your account
• Evaluation results are stored for historical analysis
• Transaction records are kept as required by law
• Account data is retained until deletion is requested

8. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect data from children under 13.

9. Changes to Privacy Policy

We may update this policy periodically. Users will be notified of significant changes via email.

10. Contact Information

For privacy-related inquiries, contact us at privacy@scoreplusai.com.